Are costumes hot?
Mascot costumes are hot. Fans, cooling vests and other accessories help keep the performer cool. Costume performers should be physically fit and be comfortable in confined spaces. With a little practice you will be dancing around in no time.

How long can I wear the costume?
We recommend 20 to 40 minutes per performance. Breaks should last 20 minutes. Performers should stay well hydrated with sports drinks and be sure to have a change of clothes to wear after the event.

How many people are needed to host an event?
A costume performer must have a guide or handler to act as their eyes and ears when performing. Others may be needed, depending on the type of event.

How do I clean the costume?
Most costumes are hand-washed or machine-washed. Use a gentle detergent in a washing machine without an agitator in the middle. Beware of laundromat equipment, which often has bleach residue and other chemicals left from previous washes. Please call if you have any questions about your specific costume. Learn more about our mascot cleaning services by clicking here.

How do I transport my costume?
Be sure you know the size of your costume. Large characters will be expensive to ship if they exceed ground shipping requirements. Shipping trunks are available and last 2-3 years under normal use. If your character is very large and will travel often, consider an inflatable design to reduce shipping costs. Learn more about our shipping services by clicking here.

What do I do with my costume?
Your costume is a marketing tool that will perform for you when you perform with it. Have a plan in place for meet-and-greets, community events and any other event that gets you and your character public exposure. If you have multiple costumes or schedule many events, be sure to assign the responsibility to someone who has time to take care of your program needs.  Click here for promotional ideas, or learn more about our scheduling services by clicking here.

Will you service other companies’ costumes?
Absolutely. Due to the size of our service programs, we have seen and maintained costumes from every other mascot company in the industry. We can clean, repair and even replace parts of costumes originally made by other companies.

Why should I choose Costume Specialists for our mascots?
Costume Specialists has been producing quality, made in the U.S.A., mascots and costumes since 1983. Our website and customer service departments are focused on helping you make an informed purchase and helping you be prepared for the many responsibilities a mascot program will require. We have the largest costume service program in the industry, servicing more than 20,000 events every year!  We are happy to share our knowledge and experience to make your mascot, and your program, a success.

With the Covid pandemic, how are you keeping mascots safe for use?
Any costume arriving to Costume Specialists that has been out on tour or at a past event will be cleaned with our normal Mascot Spa process.  The Mascot Spa process both meets and exceeds the CDC recommendations for disinfection.   If you would like to book reservations for an event or have any questions, please Contact Us.

Frequently Asked Questions about Mascots

Congratulations on a mascot to represent your brand! A mascot is a powerful tool that can engage audiences, build brand loyalty, and create memorable experiences. However, owning a mascot is just the beginning. To truly maximize its potential, you need a comprehensive mascot program. Costume Specialists is here to help you with everything you need to ensure your mascot is always at its best and effectively showcases your brand. Here’s how we can assist you:

1. Mascot Management

Managing a mascot program involves more than just having the costume on hand. It requires careful planning and organization to ensure that your mascot is always ready for appearances. Costume Specialists offers extensive mascot management services, including scheduling, shipping, and storage. Our team ensures that your mascot is always where it needs to be, whether it’s for a promotional event, a community engagement, or an internal company function. We take care of the logistics, so you can focus on the impact your mascot will have on your audience.

2. Connections to Professional Mascot Performers

A great mascot performance can make a significant difference in how your mascot is perceived. Costume Specialists can connect you with professional mascot performers who are trained to bring characters to life. These performers have the skills and experience to engage audiences, create memorable interactions, and ensure that your mascot’s presence is always dynamic and entertaining. Whether you need a performer for a single event or on an ongoing basis, we can help you find the perfect fit.

3. Mascot Cleaning and Maintenance

Regular use can take a toll on your mascot costume, leading to wear and tear that can affect its appearance and longevity. Costume Specialists provides comprehensive cleaning and maintenance services to keep your mascot in top condition. Our specialized cleaning techniques and materials ensure that your mascot is always fresh and ready for action. We also offer repair services to fix any damage that may occur, from minor tears to major refurbishments. Regular maintenance not only preserves the costume’s quality but also extends its lifespan, protecting your investment.

4. Strategic Marketing and Engagement

A mascot is a valuable marketing asset that can enhance your brand’s visibility and engagement. Costume Specialists offers strategic marketing services to help you integrate your mascot into your overall branding efforts. From social media campaigns to live event appearances, we can help you create a consistent and engaging presence for your mascot. Our team will work with you to develop a marketing strategy that leverages your mascot’s unique appeal, ensuring that it effectively reaches and resonates with your target audience.

5. Comprehensive and Customized Accessories

To maximize your mascot’s effectiveness, it’s important to have the right accessories. Costume Specialists offers a wide range of accessories, including cooling products, custom props, and costume clothing. Our accessories are designed to enhance your mascot’s performance and appearance, making it more engaging and comfortable for the performer. We also provide shipping and storage trunks to protect your mascot and accessories during transport and when not in use. Customization options are available to ensure that every aspect of your mascot’s appearance aligns with your brand’s identity.

Conclusion

Creating a mascot is a significant step in building your brand’s identity and engaging with your audience. However, to truly maximize its potential, you need a comprehensive mascot program. Costume Specialists offers a full suite of services to help you manage, maintain, and market your mascot. From professional performers and strategic marketing to cleaning, maintenance, and customized accessories, we ensure that your mascot is always at its best and effectively showcases your brand.

Let Costume Specialists help you build a mascot program that will elevate your brand and create lasting connections with your audience. Visit Costume Specialists to learn more about our services and how we can assist you.