Your mascot will receive customized, individual, professional attention from the moment it reaches our facility. It will be thoroughly inspected upon arrival and you will be notified about any parts and/or additional repairs necessary to make your costume look it’s best. Our mascot professionals can replace any part that is missing or cannot be restored to a reasonably acceptable appearance.
Our cleaning process ensures:
- All parts are thoroughly cleaned inside and out.
- Costume feet and heads are hand-washed and disinfected.
- All parts are checked for loose stitching, buttons, snaps or zippers and re-sewn (*standard cleaning includes 15 minutes of minor repair).
- Fur parts are thoroughly brushed and conditioned to give them a like-new sheen.
- Battery-powered items are inspected and tested.
- Extraordinary repairs and/or replacement parts are done with your company approval.
- The storage/shipping trunk is inspected for possible damage.
- The costume is carefully packed and forwarded as instructed by your company.
Click HERE to get your custom mascot scheduled in our Mascot Spa today!
Mascot Spa can be combined with Shipping Coordination and Storage Services to enhance your mascot and costume program.