Cleaning and Maintenance

Your costume will receive individual, professional attention the minute it reaches our facility. All costumes are inspected upon arrival. You will be notified about any parts and/or additional repairs necessary to bring your costume up to top quality. Our 12-point cleaning program includes:

•   1. All parts are cleaned thoroughly inside and out using our unique, special process.
•   2. Feet and heads are hand-washed and disinfected.
•   3. Heads are reglued and touched up as needed.
•   4. Eyes are touched up and painted to bring back original luster.
•   5. All parts are checked for loose stitching/buttons/snaps/zippers and resewn.
•   6. All parts are disinfected with a scent-free aerosol.
•   7. Fur parts are thoroughly brushed and conditioned to give them a like-new sheen.
•   8. Any additional care particular to your costume is done to meet our high standards.
•   9. Extraordinary repairs are done with your company approval.
• 10. We inspect and test any battery-powered items.
• 11. We inspect storage/shipping trunk for possible damage.
• 12. The costume is carefully packed and forwarded as instructed by your company.

Any part of your costume that cannot be restored to a reasonably acceptable appearance, or is missing, can be replaced.